Everything in our soft furnishings collection has been hand-picked by us. We live and breathe interiors and furnishings, and we’ll never sell something that is anything less than premium quality, with superb presentation.
If you’re in the area, you can always visit us in our Totnes store and experience the quality of our soft, woollen throws for yourself - be warned that once you’ve felt them first-hand, you may not be able to resist!
All items from our soft furnishings collections ordered online will be shipped within 1-3 business days for just £3.95. In the UK, we offer next day delivery on many items (if ordered before 2pm) for £6.95 and free delivery for all U.K orders over £50.
We’re sure you’ll love all the items available from Penelopetom as much as we do, but if something does go wrong, we offer full refunds for items bought online and returned to us within 28 days of purchase.
To make a return or request an exchange, please contact us beforehand, quoting your order number, name and preferred address for any exchanged goods to be sent to.
When returning the item please ensure it is securely wrapped and in its original packaging.e strongly suggest getting proof of postage when sending your return, as we cannot be liable for items that do not reach us.
See our Delivery & Returns page for more information.
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