Making an order on our website

To make an order on our website, simply add your items to the basket and proceed to checkout. 

If you experience any difficulties in making an order, then please do contact us in one of the following ways and one of our friendly team will be ready to help;

Telephone : 01548 856779

Email :

Live Chat : click on the live chat button on the right hand side of the website to chat live to one of our lovely office team

Making a telephone order

If you would prefer to place an order by telephone please call one of our friendly team on 01548 856779. If you are calling to place an order, please have your card payment details ready.

Payment Options

We currently accept a wide range of payment options including Visa, Mastercard, Solo, Switch/ Maestro, Visa Delta as well as Paypal, Google Pay, Apple Pay and Shopify Pay as valid payment methods. Your transaction will be processed by Shopify Payments in a secure environment. If you pay by credit or debit card, the total order amount will be charged to your card at the checkout. 

Cancelling or Amending Your Order

We process orders quickly to get your parcel to you as soon as possible, therefore we regret that we are unable to cancel or amend your order once the order has been placed. If you wish to return a non-personalised item, please use the returns information included in your parcel with details of how to return items to us. You can read more about our returns policy here