Customer service is and always has been, at the very core of our offering. We strive to deliver the absolute best customer experience. Here are just a few of our most recent reviews from happy customers from the past few months;

"Jewellery bought from Penelopetom is always delightful to look at, and to wear. The veracity of the photo of the items, and the bought product always coincides. And, these lovely, easy to wear earrings are no exception. Highly recommended."

"I bought a pair of silver Cora twisted leaf drop earrings for my daughter's birthday - she simply loves them! Previously, I also bought her a pair of silver mini star chaser earrings which she loves also."

"Beautiful Tie Slide and a brilliant team who helped me get it engraved just how I wanted. Thank you so much!"

"This was made extremely well I absolutely love it and can't wait to give it to my niece's. It arrived very fast and customer care was outstanding. Thank you so much x"

"They are really lovely. I'm very pleased. I must have small ear lobes as the stars only just sit on my earlobe fully. They do though and they look great."

"Such a great shop! Always have interesting and different products to choose from so it's a great place for gifts for family and friends of any age....and things for me too! Highly recommend"

"Absolutely brilliant shop full of interesting, clever, stylish, useful things. It's my Go To for presents and to treat myself. Even though I've moved away from Totnes I still use the online shop whenever I need inspiration."

"Beautiful jewellery and great service and advice. Would highly recommend and would definitely buy from them again"

"These are amazing and I have already had many comments. Easy to make nice clear instructions. Adding a little bit extra to the kitchen"

"Very nice product, nicely engraved and packaged beautifully. Perfect Christening gifts. Very fast delivery too. Very happy with the purchase. "

"Exactly as I ordered and beautifully wrapped."

"They were received with a smile, they were purchased as a gift. The recipient loved the shape and simplicity of the design and then there is an obvious sparkle when they are worn."

"Absolutely beautiful lights just what I was looking for. Look great on our bedroom window sill"

"Excellent quality product! Arrived on time! Super!"

"Beautiful, just as described"

"Fab. Really Love It. Exactly What I Wanted. Thank You"

"lovely product, delicate, pretty. my daughter will love this"

"Really beautiful, was going to put it on my daughters school bag but re thinking as its almost too lovely!"

"My wife loved these earrings, such good quality. Service was excellent too. Arrived quickly."

"Great tie slide, personalised as per request. Very efficient prompt service. Looks great"

"Necklace was absolutely beautiful and the added gift packaging made it even more memorable. Delivered quickly and excellent value for money"

"Great to support small businesses. Great quality, unique items and great shipping time. Will use again."